Welcome

Welcome to The Bijou Babe! All of the pieces in my store are individually handcrafted by me in my home studio, and are created with the finest of materials: precious and semi-precious gemstones, sterling silver, gold vermeil and gold filled metals, high carat gold, , and antique and vintage pieces. Each piece I create is given the utmost attention to detail and craftsmanship. I want my customers to be as thrilled with their jewelry as I am!

Payments

I accept PayPal and personal checks. Kindly pay within 2 days of making your purchase.

Maryland residents will be charged 6% sales tax on their purchases.

I do accept layaway! Convo me for a plan that works for your budget.

Shipping

I ship all packages by USPS with tracking and insurance (in the US, please read on for international policies)the next day, after I receive your payment. I will notify you with the delivery confirmation details to either your personal email, or thru the "conversation" system on Etsy once your item has shipped.

For my international customers: I ship United States Postal Service first class delivery. Please contact me if you would like to add insurance to your package, as I do not include it in the shipping price. I will contact you to advise you when your package has shipped, usually within a day or two of having received payment. Please be advised that you may be charged a custom tax upon receipt of your goods from the United States.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

If for some reason, you are not completely delighted with your purchase, please contact me within 3 days of receiving your jewelry to make an exchange or receive a full refund. The merchandise must be unworn and in original condition in order for me to accept it as a return. Please convo me or email me at thebijoubabe [!at] gmail.com for return instructions. Shipping charges are non-refundable nor included on returns. Custom designs, or my designs that were altered per your request (lengthening or shortening, color changes, or other design alterations) are final sales. Deposits for custom designs are also non-refundable. All custom designs are photographed and sent to you for your approval prior to shipping, if something needs to be adjusted once you receive it, I'll be happy to re-work it to your satisfaction.

Additional

I welcome custom orders! Please send me an Etsy 'conversation' to let me know what you had in mind and I will be thrilled to work with you. A minimum 50% deposit is required to begin all custom orders, which is non-refundable. Please allow more time for completion and shipping of custom orders, as some materials may need to be special ordered for you. All custom orders are provided with photographs and conversations along the design process. The order is not complete until the client (you!) have approved of the final design. Balance is due once you are completely satisfied with the finished piece.

WHOLESALE INQUIRIES:

I offer wholesale discounts to licensed, retail businesses. If you are interested in carrying my jewelry in your boutique, please contact me at thebijoubabe [!at] gmail.com to discuss.

Frequently Asked Questions

Custom and personalized orders

I love to work with clients on custom orders! A minimum 50% deposit is required to begin work, and the balance is due upon completion and client's approval . Photos are sent for the client to select materials (if applicable) and once completed, photos are sent for client's approval.

Is vermeil the same as "gold plate"?

Many people have misconceptions about vermeil, because they confuse it with "gold plate". However, they are vastly different! Vermeil must meet the FTC standard of 100 millionths of an inch (2 ½ microns) of fine gold layered over sterling silver. In order for a piece to be labeled legally as "vermeil", the item must not be less than 10 karat gold and have a substantial thickness, with a minimum thickness of 2 ½ microns. In contrast, "gold plating" is a miniscule layer of solid gold applied to a brass base. The plating does not compose any measurable proportion of the product’s total weight, and is estimated to be 0.05% or less of the metal product. Gold plating will wear off rather quickly and expose the brass base product.

Is "Gold Filled" the same as "gold plated"?

No! Gold-filled is constructed in two or three layers. The core metal is jewelers’ brass. The gold alloy is then bonded to one or both surfaces of the brass core with heat and pressure. The bonded raw material is then sold as sheet or wire to jewelry manufacturers for use in designs. Gold-filled is legally required to contain 5% or 1/20 gold by weight. This 5% is then described by the karatage of the gold alloy. Most gold-filled is 12kt or 14kt gold-filled. All of the gold-filled used in my designs is 14kt. It is a beautiful and affordable alternative to solid gold.

Care instructions

Artisan jewelry is not mass produced, and needs to be cared for properly. Please do not wear your jewelry to sleep, bathe, or swim in. A great rule of thumb is to accessorize with your jewelry last! Be sure to apply perfume and hair products before putting on your precious jewels. Vermeil and sterling silver jewelry will tarnish, so to help keep that to a minimum, please store your jewelry in the box provided when not worn. While gold fill jewelry does not tarnish in the same way, it is a good idea to also protect it in a box, to help prevent scratching or damaging of any wire wrapped pieces. To clean, you can use a mild jeweler's cleaner that is safe for gemstones and gold. Please do NOT dip pearls, opals, or any other porous stone.

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